When I Call Your Office I Often Get A Voicemail Menu. How Do I Reach A “Live Person”?
The nature of our business is that we often experience a very high call volume. We regret the inconvenience that reaching voicemail may cause you. Please do leave a voicemail on the appropriate line and we will return your call in a timely manner. For the convenience of our customers and clients, each member of our staff has a direct phone line and a direct email address. This is the most efficient way for you to reach the party you need. Typically, our customers and clients know the name of the Property Managers and Customer Service Representatives who directly handle a specific property. We request that you make every effort to use these direct contact lines to contact our staff. If you call through our main lines each staff member also has a direct extension. We hope the use of email and of our direct phone lines will make your customer service experience with CenterBeam Real Estate as smooth and efficient as possible.